Windward Communities is a service business – plain and simple. It is our goal, and our obligation to our Residents, owners, employees, and service providers to provide exemplary service and to create exceptional experiences. This goal drives our Guiding Principles and will ensure the optimal living environment for our Residents.
Have Integrity above all else
Honoring our commitments to our Residents, staff and vendors will be a priority and will result in a greater level of Resident Satisfaction.
Provide Exemplary Service to Residents
It is our goal to achieve stable, long-term, occupancy levels by providing excellent customer service and experiences for our Residents.
We strive to develop well maintained and modern communities that our Residents will be proud to call home. We emphasize face-to-face contact with our Residents on a regular basis.
Enable Team Members through Education and Training
We are committed to conducting extensive education for on-site management and maintenance staff. Our commitment to development and education of our team will lead to a top-notch experience for our Residents.
We’re often asked,
what is it that makes Windward Living special?
We’re committed to Resident Satisfaction – Windward residents are happy because we are responsive, caring, knowledgeable, and nimble
We’re Unique and Experienced – Our team has a diverse background in apartment and property management, real estate development, construction, and customer service…we understand what’s important, and create the optimal living situation
We’re Nimble – We’re local, resourceful, and react quickly to the needs of our residents
We’re Transparent – We know what you know…we operate with honesty and integrity
We’re Hands-On – We’re with our residents every step of the way. We’re local and approachable
We’re Committed to Quality
We’re Committed to Quality – From the locations of our communities, to the units you live in, quality is of the utmost importance